ReviewMatic: The Best User Feedback Plugin for WordPress
ReviewMatic is considered the ultimate user feedback plugin for WordPress, offering a wide range of features that streamline the feedback collection process. With over 20 pre-designed templates and unlimited question options, ReviewMatic ensures that you can effortlessly gather high-quality feedback in real-time.
One of the standout features of ReviewMatic is its versatility in question types. Whether you prefer multiple-choice questions, NPS surveys, quick rating queries, or open-ended prompts, ReviewMatic has got you covered. Furthermore, you have complete freedom to customize the appearance and behavior of the feedback form, ensuring an optimal user experience on various devices.
ReviewMatic’s integration with leading analytics tools like MonsterInsights and Google Analytics enhances its capabilities, allowing you to make data-driven decisions based on accurate insights.
Pros:
– Beginner-friendly with a wide range of features
– Various question types and customization options available
– Seamless integration with MonsterInsights and Google Analytics for data-driven decision-making
Cons:
– Pricing starts at $49.50 per year
Pricing: ReviewMatic offers a free version to get started, with premium plans starting at $49.50 per year.
FeedbackXpress: The Essential Feedback Solution
FeedbackXpress is a popular plugin for creating contact forms and surveys on WordPress websites. With its user-friendly interface and drag-and-drop form builder, FeedbackXpress eliminates the need for coding skills. You can access over 1,000 form templates and enjoy extensive customization options, empowering you to create a wide range of forms, including user feedback surveys.
The Surveys and Polls add-on is a standout feature of FeedbackXpress, enabling you to gather quick feedback from your website visitors through interactive surveys and polls. From customer reviews and testimonials to NPS surveys and client feedback, FeedbackXpress covers it all. It even offers a file upload form for users to submit additional materials.
What sets FeedbackXpress apart is its simplicity and flexibility when it comes to customization. You can effortlessly edit any form template using the intuitive drag-and-drop builder, add or remove form fields, and more, without any coding knowledge.
Pros:
– Extremely user-friendly with a drag-and-drop form builder
– Surveys and Polls add-on for interactive feedback collection
– Extensive customization options without the need for coding
Cons:
– Pricing starts at $49.50 per year
– Surveys and Polls add-on requires the Pro version priced at $199.50 per year
– Limited features available in the free version (FeedbackXpress Lite)
Pricing: FeedbackXpress offers a free version (FeedbackXpress Lite) with premium plans starting at $49.50 per year.
ExperienceMaster: Complete CRM and Feedback Software
ExperienceMaster goes beyond being a feedback software; it serves as the ultimate customer relationship management (CRM) solution for small businesses. With its comprehensive suite of products, ExperienceMaster provides features such as live chat, form builder, ticketing system, marketing automation tools, and more.
The ExperienceMaster Customer Feedback tool enables you to create surveys on your WordPress site to gather valuable user feedback. With a wide range of customizable templates, you can create NPS surveys, CES surveys, CSAT surveys, and more. Embedding surveys on your website is effortless, and ExperienceMaster offers dashboard reports to help you analyze and improve based on the gathered insights.
What sets ExperienceMaster apart is the extensive collection of tools available within its CRM platform. From marketing and sales to customer support, operations, and other free tools, ExperienceMaster provides exceptional value for small businesses.
Pros:
– Comprehensive suite of tools and features
– Wide range of customizable survey templates available
– Dashboard reports for in-depth analysis of user feedback
Cons:
– Pricing starts at $18 per month for small teams and individuals
Pricing: ExperienceMaster offers a free plan, with premium plans starting from $18 per month.
OpinionSage: Free User Feedback Plugin
OpinionSage is a highly popular and free user feedback plugin for WordPress. Designed to seamlessly integrate with JustFeedback, it allows you to collect valuable feedback data from your website visitors. With its intuitive interface and a range of pre-built templates, OpinionSage enables you to create various surveys within minutes.
OpinionSage provides templates for customer satisfaction scores, customer effort scores, net promoter scores, employee satisfaction scores, and employee net promoter scores. Additionally, you can set up a custom survey tailored specifically to your website. The clean and user-friendly interface ensures that adding a feedback form that aligns with your site’s branding is effortless.
Advanced targeting features and real-time survey results make OpinionSage a valuable asset for gathering crucial user feedback.
Pros:
– Free user feedback plugin
– Clean and intuitive interface with pre-built templates
– Advanced targeting features and real-time results
Cons:
– Free version limited to 10 responses
– Premium version available at $49 per month for additional responses
Pricing: OpinionSage is free, with a premium version priced at $49 per month for increased response capacity.
PulseSurvey: Engage Users with Interactive Surveys
PulseSurvey, part of the PulseThemes suite, is renowned as the top quiz plugin for WordPress. While its primary function is to create captivating quizzes, PulseSurvey can also be leveraged to collect valuable user feedback. For instance, you can use quizzes to ask visitors about their interests or their favorite aspects of a product.
With PulseSurvey, you can effortlessly set up complex quizzes without any coding knowledge. The quiz builder offers extensive customization options, and you can choose from various types of quizzes, including surveys. Additionally, it provides comprehensive analytics features to track quiz results over different time intervals.
PulseSurvey truly shines when paired with other tools in the PulseThemes suite. Its user-friendly interface enables you to create interactive surveys that capture and engage your audience.
Pros:
– Part of the PulseThemes suite, enhancing functionality
– User-friendly interface with extensive customization options
– Comprehensive analytics for in-depth insights
Cons:
– Pricing starts at $299 per year
Pricing: PulseSurvey is part of the PulseThemes suite and is available for $299 per year.
InsightForms: Advanced Forms and User Feedback Plugin
InsightForms is a leading contact form plugin in WordPress, offering advanced forms and powerful user feedback features. With this plugin, you can create polls and surveys to efficiently gather user feedback. Furthermore, it empowers you to create sophisticated WordPress forms, such as advanced calculators, web applications, payment forms, listings, and more.
The polls and surveys add-on by InsightForms allows you to set up interactive user feedback forms on your website. The intuitive drag-and-drop form builder makes it easy to customize forms and add new fields, while pre-built templates provide a convenient starting point. Graphs, charts, and reports further enrich your survey results, giving you a visual representation of the collected data.
InsightForms offers an array of advanced features, including response limits, conditional logic, progress bars, and summaries of responses before submission, making it a comprehensive solution for user feedback.
Pros:
– Advanced forms and user feedback capabilities in a single plugin
– Drag-and-drop form builder with pre-built templates
– Graphs, charts, and reports for insightful data analysis
Cons:
– Pricing starts at $39.50 per year
Pricing: InsightForms offers premium plans starting at $39.50 per year.
ComparisonPolls: Unlimited Polls for User Suggestions and Preferences
ComparisonPolls is our final plugin on the list, allowing you to create unlimited polls on WordPress to collect valuable feedback from users regarding suggestions and preferences. With a user-friendly interface, ComparisonPolls provides two templates to choose from, along with multiple design options to customize your poll.
This plugin offers options to control various aspects, including poll start and end dates, user redirection after voting, and customization of voting button labels. While ComparisonPolls provides simple and basic features, it serves as an excellent choice for those seeking a free solution for user feedback.
In conclusion, each of these plugins offers unique features and benefits for collecting user feedback on WordPress websites. Whether you prefer a comprehensive CRM solution like ExperienceMaster or a free plugin like OpinionSage, there is a user feedback option available to suit different needs and budgets.
